The purpose of these General Terms and Conditions of Sale is to regulate the content and contracting of the products and services offered on the Website. between the user or customer and the seller, which is Ozono Farma, S.L. (hereinafter referred to as “Ozono Farma, S.L.”). Agricultural Ozone) with Ozono Farma, S.L.
NIF/CIF: B42870568 ADDRESS : Avda. María Auxiliadora, 121. 41710 Utrera, Seville. (SPAIN) TELEPHONE: (+34) 633137104

This website has been designed by Ozono Farma for the marketing and sale of its products and services, as well as to publicize and allow access to the information contained therein, with the limitations and restrictions imposed by these General Conditions.

The purchase of any product through the website

implies the reading, knowledge and express and unreserved acceptance by the customer of each and every one of these Conditions of Sale, which will be considered automatically incorporated into the contract that is entered into through the online acceptance of these conditions by clicking on the button provided for this purpose when making the purchase, which contains the words “I have read and accept the Conditions of Sale”. These General Terms and Conditions of Sale constitute a binding legal agreement between

and the customer; failure to accept these General Conditions of Sale will prevent the purchase from being made. Every user has the possibility to visualize and print the present General Conditions of Sale for a better study of the same. has the right to unilaterally modify each and every one of the obligations set forth in these General Conditions, without prior notice, so customers are recommended to read them every time they want to hire any of the services or products offered; each contract shall be governed by the Conditions in force at the time of its subscription without the modifications that may occur on the present ones having retroactive effects.
The language in which you will contract through this Web is Spanish.
In accordance with Law 7/1996, of January 15, 1996, on Retail Trade Regulation, as amended by Law 47/2002, and Law 34/2002, of July 11, 2002, on Information Society Services and Electronic Commerce, before the purchase of any product by the customer, the customer has the right to know its essential characteristics, and therefore makes available to the customer sufficient photographs of all items sold through this website as well as accurate descriptions of them, and using all means at its disposal, ensures that the colors and designs of the products in the photos displayed on the Web are faithful to the originals, without being able to avoid variations in the colors and shades presented as a function of reflections, image quality, etc..


To contract the services and products offered by through this website, the customer must declare himself/herself to be a natural person, of legal age and providing all personal data required as essential to regulate the business relationship between them, being the customer solely responsible for its accuracy.
Through any user may access the information contained in the aforementioned web page free of charge.

The conditions of access to the website are subject to the legal provisions in force at all times as well as to the principles of good faith and lawful use by the User, expressly and strictly prohibiting any type of action that could be detrimental or detrimental to the website or third parties.

Registration is not required for simple browsing, access or use of the web service in question. On the other hand, for access to online sales, prior registration as a customer will be required. As far as the processing of personal data is concerned, see privacy policy. The customer undertakes to select, use and keep his password. In case of loss, the assignment of a new Access Key occurs automatically, being the only criterion used for this purpose, the non-existence of previous Access Keys that were identical to those selected by the User.

The user guarantees the veracity of the personal data provided and is responsible for communicating any changes in the same, reserving the right to exclude from the provision of its services to any user who has provided false information, all without prejudice to the exercise of the actions that proceed in law. With respect to information sent by minors, in order for the personal data to be subject to automated processing, the sender must have previously obtained the consent of the parent, guardian or legal representative.
The User agrees to make a lawful and diligent use of the Access Keys, as well as not to make available to third parties their Access Keys. Access Keys may only be used by Users to whom they have been assigned.

is exonerated from any liability that may arise for damages caused or suffered by fraudulent use or lack of diligence in the custody and safekeeping of the Access Keys, loss or use contrary to the provisions of these Terms and Conditions.
The User undertakes to make a lawful, diligent, honest and correct use of any information or content to which he/she has access through the website of

all this under the principles of good faith and with respect at all times to the law in force. The User shall refrain from obtaining, except for personal use, any information (understood by information as any message, sound files, photographs, drawings, software and in general any kind or type of computer file, graphic, etc.) that is the property of our website.
Likewise, the User undertakes not to maliciously or intentionally cause damage or harm that may undermine or alter the website itself and not to introduce or disseminate the so-called “computer viruses” that may cause unauthorized alterations to the contents or systems comprising the website. The acquired commitment is to be governed on the use of content, in accordance with the provisions of the law, morality and public order; not to copy, reproduce, distribute, transfer, transform or modify the contents without prior consent from

In this regard,
excludes any liability for damages of any kind that may be due to the presence of computer viruses introduced by third parties or the presence of other harmful elements in the content transmitted, disseminated, stored, received, obtained, made available, or accessible through the services provided on its pages.

is not responsible for the contents, information, opinions or comments disseminated through the web nor will it be liable for the use that the user makes of such information.


You have the following ways to place an order:
– On the web :

– By e-mail to:
– By phone: (+34) 633 137 104
The customer can check at any time the status of his current order or orders previously placed by accessing “My account” located at the top of the Web. To do so, the customer will have to enter his personal data, user name and password, after which the information of the last orders placed through the Web and the status of the pending order(s) will be displayed.


All orders placed through the Web are subject to product stock and availability. If the order consists of several products and some or all of them cannot be delivered, this circumstance will be communicated to the customer by e-mail.
All orders will be handled on a first-come, first-served basis.
The prices shown on the website are valid.
V.A.T. is included in the prices and these are shown in Euros.


The Discounts may in no case be converted into a refundable sum or payable to the Customer.

Discounts may only be used by the referred Customer and are not transferable to third parties. They will be deducted from the amount of the Order, including all taxes, excluding the costs of preparation and delivery of the Order.

Unless otherwise provided in a particular Discount offer, Discounts are not cumulative with each other during the execution of an Order.

When the Customer indicates on the Website several Discounts simultaneously, he/she will only be able to benefit, for the same Order, from the Discount whose amount is the highest.


We provide you with different ways to pay for your orders:

Transfer or deposit in a bank account: The customer must make the payment of the total amount of the order, in the account number that will be provided on the page of the order itself or transferring the amount from your bank, always indicating in the concept the order number and your name, to identify the payment. If after 7 calendar days the customer has not made the transfer or deposit, the order will be cancelled.

Credit or Debit Card: The following cards are accepted:
– 4B.
– RED 6000.

This payment method is immediate, totally secure and verified by VISA and MASTERCARD (Verified by Visa / Mastercard SecureCode), through a Secure Server and through the SSL (Secure Socket Layer) security system.

will at no time have any record of your card details. The data will be encrypted.
Credit card payments are only accepted if the customer is authenticated on our payment gateway. The secure e-commerce system is based on the card issuer (bank or savings bank) identifying the cardholder before authorizing payment over the Internet. is adhered to this SSL security protocol so, once you have selected the product to buy and entered your card number, an Issuer window opens and asks for your identification, displaying one of the following icons:

– Your card details and password are protected by this security system from the moment they are entered.
– Once the identification has been completed, the Issuer communicates to

that the purchase is being made by the cardholder, so that he/she can complete the process. If the identification has not been satisfactory, the Issuer communicates it to

to proceed accordingly.
This window is out of the control of

being the responsibility of its Issuer any incident that may arise with it, and you should contact the Issuer if you find yourself in this situation.

Information handled by the Seller.
Necen Ozono does not have access to the customer’s confidential information regarding the means of payment, so for each new purchase you make, you will be asked for your bank details.
– The Customer guarantees to the Seller that it has the necessary authorizations to use the means of payment that it selects during the process of formalizing its Order. The validation of the Order is subject to validation by the bank payment center selected by the Seller (in this case PAYPAL).
In case of refusal by the bank, the Order will not be finalized and will be cancelled. As part of the fight against Internet fraud, the data relating to the Order and the Customer’s means of payment may be transmitted by the Seller to any third party for verification purposes.
The Seller, in collaboration with the bank that manages electronic payments, controls all Orders that are validated on the Website. Thus, any Order that includes a delivery address different from the Customer’s billing address may be verified by the Seller.
In this context, the Seller may ask the Customer for information and documents necessary for the execution of the Order: proof of the Customer’s address and/or of the person indicated for the delivery address, proof of the Customer’s bank details, etc. These requests are made by e-mail or telephone.


The prices of the store
are final prices and include V.A.T. and shipping (for the peninsula). For shipments to the islands, Ceuta, Melilla or countries of the European Union it is necessary to consult previously with the administration.

does not deliver to post office boxes.
All shipments will be made through a courier company, during business hours and to the address indicated by the customer in the purchase order.

will not be responsible for errors in the delivery of the order when these are caused by errors, inaccuracies or lack of data in the address provided by the customer.
Delivery time will depend on the stock of each item.

The delivery time will be 5 days (in case of stock) from the day following the order confirmation, except Saturdays, Sundays and holidays.

In the event that we do not have stock of any item purchased, we will notify you by phone or e-mail of the delivery time depending on the availability of the supplier. At the moment that

the article is available, it will be sent. If you have chosen to pay by bank transfer, we will proceed to ship the order as soon as we have received the payment in our account, as it usually takes between 24-78h. approximately.
If the courier company is unable to locate the customer and deliver the order within 10 days of the delivery of the order, the order will be returned to and the customer will be responsible for the shipping costs and the cost of returning the order to the warehouse, as well as any associated handling fees.



All articles marketed by

or are guaranteed under the terms provided in the Royal Legislative Decree 1/2007 of 16 November, which approves the Consolidated Text of the General Law for the Defense of Consumers and Users. The invoice that accompanies all shipments made is valid as a guarantee of the products, since the entry into force of the law of guarantees is not necessary to seal them.

The supplied articles that are marketed enjoy the specified guarantee of

The articles supplied enjoy the guarantee specified by the manufacturer, with instructions for use in Spanish and official technical service in Spain, as well as the original manufacturer’s cases. The warranty period for manufacturing defects is two years. In the event of a breakdown within this period, the consumer must inform

the lack of conformity with the warranty within a period not exceeding two months from the knowledge of the same. Wear and tear caused by misuse or normal use of the product are excluded from the warranty. Therefore the warranty does not cover:

– Damage or wear resulting from improper handling or use of the product, or failure to follow the manufacturer’s instructions for use and maintenance of the product.
– Handling of the item during the warranty period in a service or workshop other than the one authorized by the manufacturer.
– Modification of the serial or model number on the product.

In those incidents that justify the use of the warranty, the repair, price reduction, replacement of the article, or termination of the contract will be chosen, according to the legally established terms.
In case of use of the warranty, please contact us by phone: (+34) 633 137 104 or send us an e-mail to:, indicating the delivery note number and the problem or defect of the article.
During the warranty period, transportation costs from our warehouse, are for the account of the customer.

provided that it is a manufacturing defect covered by the warranty. For more information on manufacturer’s warranties, see the product manual provided by the manufacturer.


The articles marketed by

through this website are of high quality, however, if for any reason the customer upon receipt of the order is not satisfied with them, has a period of 14 calendar days from receipt to execute the right of return as provided in the in accordance with Article 68 of Royal Legislative Decree 1/2007, of November 16, which approves the revised text of the General Law for the Defense of Consumers and Users and other complementary laws and 71 of Law 3/2014, of March 27, which amends the revised text of the General Law for the Defense of Consumers and Users and other complementary laws.

To do so, the customer will have to communicate to

decision, filling out the return form provided for this purpose through the following link

through the following link: Return Form. Once the withdrawal form has been sent, we will assign you a return number and provide you with a shipping address.

will not accept returns after 14 calendar days from the date of receipt of the item or the provision of any type of service (period marked for this purpose by law).

We do not accept returns that have not been previously communicated. All returns must be authorized by


In case of cancellation of the contract by the customer and changes for reasons beyond the control of

the costs of collection, will be borne by the customer, unless the customer prefers to make the return and collection, if any, in the commercial establishment of

located at Avda. María Auxiliadora, 121. 41710 UTRERA, Seville.

For the customer to exercise the right to return the item, it must be in the same condition in which it was sent, if possible in its original packaging (if it is not returned in the same original packaging the item may suffer a depreciation of its cost), without breakage and with the labels and accessories included if any, as well as promotional gift if any.

Upon receipt of the returned items, and after verification of their status,

will proceed to refund the amount according to the method of payment in which they were paid.
In the event that the return has its origin in

that an article other than the one ordered has been sent by mistake, will pay the shipping and return costs provided that the customer notifies within a maximum period of 14 calendar days from receipt of shipment, offering the replacement of the same by the originally ordered or refund the amount paid if the above is not possible due to lack of stock. Refunds will be made by the same payment system used by the customer.

To exercise the rights of withdrawal and return, the customer must send an e-mail, communicating his unequivocal desire to withdraw from the purchase and return the item(s), to the address , or take the item(s) to the commercial establishment of

site at Avda. María Auxiliadora, 121. 41710 UTRERA, Seville.. In both cases it will have to be accompanied duly completed the form of withdrawal and return that to such effects facilitates

(Return Form). The written communication must contain the order number to which the items to be returned refer and identify exactly the items that are the subject of the return.


All information provided by the customer will be used for the correct processing of your orders and to keep you informed about new offers and services of the Web by email or post. The customer declares to be informed of the conditions detailed in the Privacy Policy and Data Protection clause published on this website.

The personal data received will be treated in accordance with Organic Law 15/1999, of December 13, 1999, on the Protection of Personal Data and Royal Decree 1270/2007, of December 21, 2007, approving the Regulations for the development of Organic Law 15/1999, and other applicable regulations in force in Spain. has adopted the security levels required by law and undertakes to keep secret all data provided except those necessary for the execution of the contracted service, as detailed in the Privacy and Data Protection clause published on this website. The customer may at any time exercise their rights of access, rectification and cancellation of the data provided to

in the manner indicated in the Privacy and Data Protection clause published on this website, to which we refer for further information of the client.

The customer declares that the information contained in the technical specifications of the articles marketed through this website, as well as its General Conditions and General Conditions of Sale, are sufficient and sufficient for the exclusion of error in the formation of their consent.

The customer expressly declares, under its responsibility and for all appropriate purposes, to have read these General Conditions of Sale and the General Conditions of the Site and its Privacy Policy and Protection of Personal Data, understand and accept them. The express acceptance by the customer of these General Conditions shall be formalized by selecting the acceptance box located at the bottom of the screen of the electronic form to be filled in by the customer to place the order.

These General Terms and Conditions of Sale are contractual between the parties, replacing any previous contract or agreement between the customer and

. The declaration of any of these General Conditions of Sale as null, invalid or ineffective shall not affect the validity or effectiveness of the other Conditions, which shall remain binding on the parties. For purposes of communications between the parties, expressly designates the address expressed in these General Conditions and, as for the customer, he expressly designates the address he has identified in the electronic form to be filled in to register as such and that appears in his account, accepting that any communication addressed to him by can be carried out through the e-mail address you have designated. may temporarily interrupt the provision of its services for reasons that prevent the normal provision of the same, (due to maintenance, repair, update or improvement) such temporary interruption shall not entitle the customer to receive any compensation, except, where appropriate, to the refund of the amount of the service that had paid and could not have been provided because of any interruption.


These General Conditions of Sale are subject to the applicable Spanish legislation for their fulfillment and interpretation. For any litigation that may arise in the scope of its performance or interpretation, the customer and regardless of any other jurisdiction that may correspond to them, submit to Spanish law and the jurisdiction and competence of the Courts and Tribunals, expressly waiving any other jurisdiction that may correspond to them.


Should any provision of these General Terms and Conditions be or become invalid or unenforceable, this shall not affect the validity of the remaining provisions.